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Frequently Ask Questions

Reports - Invalid DataPath
Attachments - Page cannot be found
If you are accessing yKAP from a client computer that is not in the same domain as the computer on which yKAP is installed, you may sometimes encounter an "Invalid DataPath. Cannot load data" error while running reports and a "Page cannot be found" error while trying to access attachments.
For cause and resolution for this error, click here.

Email Support:
Please email our technical support team for assistance. In your email, please indicate which operating system and which version of SQL Server you have installed yKAP on. Please describe the problem in as much detail as possible, specifically any error messages you receive.